Got Questions?

Read these FAQs to get your answers.

General Questions (4)

Got general questions about PaperFixr's editing services? These questions are for you.

How does it work?
PaperFixr.com uses expert editors to ensure your document is polished and of the highest quality. To begin, click "Order" in the top menu bar of the website. Select your desired document return time. Complete the required information on the order form, upload your document, and submit the form. Next, submit your billing information and pay via any major credit card or through your bank account using PayPal. Once your order is received, PaperFixr.com's expert editors will edit and proofread your document. Once finished, your document will be returned via email from support@paperfixr.com. Pretty easy, eh?
How many editors will review my document?
What types of documents may I submit?
How do I receive my document once it has been edited?

How it Works (3)

The process for ordering our services is easy. Read these questions for a better understanding.

When my document is returned to me, how will I know what has been edited?
What file types can be uploaded for editing?
When does PaperFixr.com accept document submissions for editing?

Payments(3)

Your answers to paying for our editing services.

What credit cards are accepted by PaperFixr.com?
All credit/debit card transactions are processed through our safe and secure payment processor. We also accept Paypal, which accepts all major card types.
Is my payment information saved anywhere?
Can I get cancel my order and get a refund?

Other Questions (4)

Because we all have random questions that need answers...

Does PaperFixr.com proofread books and novels?
Absolutely! We particularly enjoy editing books and novels, and we have edited several manuscripts for many published authors.
Does PaperFixr.com accept documents in any language?
My document contains sensitive information. How can I ensure that my document will be handled appropriately while it is in the editing process?
I am having difficulty using PaperFixr.com. Who should I contact?